Privacy Notice
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In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by the Data Controller within the scope explained below and in compliance with the applicable legislation. This text has been prepared to inform you about the data processing activities carried out through the Website.
1. Personal Data Processed
During your use of the Website and through communication, quotation, application, information request, or inquiry forms, the following personal data may be processed:
- Identity Information: Name, surname.
- Contact Information: E-mail address, telephone number, city, country, and similar contact details.
- Customer Transaction / Request Information: Message content, subject of the request, information regarding products or services of interest, application and communication records.
- Transaction Security Information: IP address, log records, device information, browser information, access date and time information.
- Marketing and Communication Preference Information: Commercial electronic communication consent records, cookie preferences, and permission records.
2. Purposes of Processing Personal Data
Your personal data may be processed solely for the following purposes:
- Receiving, evaluating, and responding to requests, applications, questions, complaints, and suggestions submitted through the Website,
- Carrying out communication activities,
- Evaluating requests for quotations, products, or services,
- Managing and improving business relationship processes,
- Ensuring the security of the Website and preventing misuse, spam, bot traffic, unauthorized access attempts, and cyberattacks,
- Measuring Website performance, improving user experience, and enhancing the technical infrastructure,
- Managing cookie preferences and user consents,
- Carrying out campaign, announcement, promotion, and commercial electronic communication activities where your explicit consent has been obtained,
- Fulfilling legal obligations towards authorized public institutions and organizations.
3. Method and Legal Basis for Collecting Personal Data
Your personal data is collected wholly or partially through automated means via forms available on the Website, cookies, security tools, server logs, e-mail communications, and similar electronic channels. Your personal data is processed based on the following legal grounds specified in Article 5 of the KVKK:
- Being directly related to the establishment or performance of a contract: For the purpose of evaluating requests regarding quotations, products, services, applications, or business relationships.
- Being necessary for the data controller to fulfill its legal obligations: For fulfilling legal obligations and responding to requests from authorized institutions and organizations.
- Being necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject: For ensuring Website security, responding to requests, improving service quality, and protecting the technical infrastructure.
- Explicit consent: For sending commercial electronic communications, conducting marketing activities, and using cookies that require explicit consent.
4. Transfer of Processed Personal Data
Your personal data may be shared with the following persons, institutions, and organizations for the purposes stated above and to ensure the continuity of Website activities:
- Authorized public institutions, organizations, and judicial authorities, only within the scope of duly submitted legal requests,
- Business partners and service providers offering hosting, server, security, maintenance, backup, e-mail, form management, analytics, cookie management, and technical infrastructure services,
- Persons and organizations providing legal, financial, or technical consultancy services, to the extent necessary.
As a rule, your personal data is shared only to the extent necessary, proportionate, and limited to the purposes of processing. If the servers of certain technical infrastructure, analytics, security, e-mail, cookie management, or embedded content services are located abroad, your personal data may be transferred internationally in compliance with applicable legislation and with the necessary security measures in place.
5. Data Retention Period
Your personal data is retained for the period required by the purposes of processing and by taking into account the retention periods prescribed by applicable legislation. Records submitted through Website forms may be retained for a reasonable period for the purposes of resolving requests, conducting communication processes, improving service quality, and serving as evidence in potential disputes. Once the purpose of processing ceases to exist or the legal retention period expires, your personal data will be deleted, destroyed, or anonymized in accordance with the KVKK and relevant legislation.
6. Rights of the Data Subject
Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:
- To learn whether your personal data is being processed,
- To request information if your personal data has been processed,
- To learn the purpose of processing your personal data and whether it is used in accordance with that purpose,
- To know the third parties to whom your personal data has been transferred domestically or abroad,
- To request correction of your personal data if it has been processed incompletely or inaccurately,
- To request the deletion or destruction of your personal data within the framework of the conditions stipulated by the KVKK and relevant legislation,
- To request notification of correction, deletion, or destruction operations to third parties to whom personal data has been transferred,
- To object to the occurrence of a result against you through the exclusive analysis of processed data by automated systems,
- To request compensation for damages in the event that you suffer harm due to the unlawful processing of your personal data.
To exercise these rights, you may contact the Data Controller via the contact e-mail address provided above. Your requests will be evaluated and finalized within the periods prescribed by the applicable legislation.
7. Commercial Electronic Communications
Provided that your explicit consent has been obtained, commercial electronic communications for campaigns, announcements, promotions, informational purposes, and marketing activities may be sent to you. Not granting consent for commercial electronic communications does not prevent you from submitting information, quotation, or communication requests through the Website. You may withdraw your consent for commercial electronic communications at any time.
8. Cookies
The Website may use essential, functional, analytical, performance, marketing, and targeting cookies. Essential cookies are necessary for the secure and proper functioning of the Website. Non-essential cookies are used in accordance with user preferences and the cookie consent mechanism. Detailed information regarding the use of cookies can be found on the Cookie Policy page.